Privacy policy

1. Introduction

Welcome to Ability Training Awards. Your privacy is important to us.

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our services, visit our website, or communicate with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

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2. Who We Are

Ability Training Awards is a training and accreditation provider offering CPD accreditation, licensed courses, and training solutions. We are committed to protecting your personal data and your right to privacy.

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3. Data We Collect

We may collect and process the following types of personal data:Personal Identification Information

•Name

•Contact details (email, phone number, postal address)

•Job title and employer details

Financial Information

•Payment details (processed securely)Professional Information

•Training records and certifications

•Course attendance and completion data

Technical Information

•IP address

•Browser type and version

•Usage data and interaction with our website

Communication Data

•Records of correspondence via email, phone, or social media

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4. How We Collect DataWe collect data through the following means:

•Direct interactions (filling out forms, signing up for courses)

•Automated technologies (cookies and tracking tools on our website)

•Third parties (partner organisations or referral sources)________________________________________

5. How We Use Your Data

We use your personal data for the following purposes:

•To provide and manage our training services

•To process payments and issue certifications

•To communicate updates and relevant information

•To improve our services and user experience

•To comply with legal and regulatory obligations

Marketing Communications

We may send you marketing communications if you have opted in. You can opt out at any time by following the unsubscribe link in our emails or contacting us directly

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6. Data Sharing and Disclosure

We will not share your personal data with third parties except:

•When required by law or regulatory authorities

•To payment processing providers for transaction purposes

•To trusted partners who assist in service delivery under strict confidentiality agreements

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7. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

This includes:

•Secure data storage and encryption

•Access controls and monitoring

•Regular security audits

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8. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. After this period, data will be securely deleted or anonymised.

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9. Your Rights

You have the following rights regarding your personal data:

•Right to access: Request a copy of your data.

•Right to rectification: Correct inaccurate or incomplete data.

•Right to erasure: Request the deletion of your data.

•Right to restrict processing: Limit how we use your data.

•Right to data portability: Receive your data in a structured format.

•Right to object: Object to data processing based on legitimate interests.

To exercise your rights, contact us.

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10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytical data. You can manage your cookie preferences in your browser settings.

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11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be available on our website.

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12. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us at:

•Email: Info@abilitytrainingawards.co.uk

•Phone: 01476 855750

•Address: Unit 21, Springfield business park, ng317fz

Thank you for trusting Ability Training Awards with your data.

Privacy policy

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