Privacy Policy
Ability Training Awards Ltd
Last updated: 08/02/2026]
Ability Training Awards is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Who We Are
Ability Training Awards provides centre recognition, course accreditation, and CPD accreditation services to training providers and organisations.
For the purposes of data protection law, Ability Training Awards is the data controller.
Contact details:
Email: [info@abilitytrainingawards.co.uk]
Phone: [01476 855750]
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Name
- Job title and organisation name
- Email address
- Telephone number
- Postal address
- Trainer qualifications and professional details (where relevant)
- Course, centre, or CPD application information
- Communication records (emails, contact forms, calls)
We do not knowingly collect data relating to children.
3. How We Collect Personal Data
We collect personal data when you:
- Complete a contact form
- Apply to become a recognised centre
- Submit a course or CPD accreditation application
- Communicate with us by email or phone
- Engage with us in a professional capacity
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries
- Process centre, course, or CPD applications
- Communicate about applications, approvals, or queries
- Maintain records for quality assurance and certification
- Meet legal, regulatory, and contractual obligations
We only use your data where we have a lawful basis to do so.
5. Lawful Basis for Processing
Our lawful bases for processing personal data include:
- Consent – where you have given clear permission
- Contract – where processing is necessary to fulfil an agreement
- Legal obligation – where we are required to comply with the law
- Legitimate interests – for operating and improving our services, provided your rights are not overridden
6. Data Sharing
We do not sell or rent personal data.
We may share personal data only where necessary, including with:- Trusted service providers who support our operations (e.g. IT systems)
- Regulatory or legal authorities where required by law
All third parties are required to respect data confidentiality and security.
7. Data Storage and Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
Personal data is stored securely and only accessed by authorised individuals.
We retain data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where consent is the lawful basis)
To exercise your rights, please contact us using the details above.
9. Cookies
Our website may use cookies to improve functionality and user experience.
You can control cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated date will be shown above.
12. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://www.ico.org.uk